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Business Etiquette

Business Etiquette for Today = Business Intelligence


Impression Management
Have you ever thought about the impression you make on others? Learn to present yourself with confidence and authority because research shows that 93% of what someone remembers after meeting you for the first time is how you looked and how you behaved, only 7% is content or what you had to say. Today in the fiercely competitive business arenas, etiquette is simply another tool you need. While etiquette alone won’t get you anywhere, it will give you that extra edge that will make the difference between you and another person who is just as smart.

Communication Skills- Networking Savvy and Strategies- Personal and Professional Impression Management- How to Make an Entrance and Work the Room- Handshaking: The Ultimate Greeting- Introducing Yourself and Others- Forms of Address- Eye Contact- Rising to the Occasion- Remembering Names- Conversation Skills- Nonverbal Communications- Business Arena Communications- Business Card Protocol- Dressing for Success- Total Quality in the Business Arena- as well as many other timely tips to help you outclass the competition.

Many companies are “downsizing” which means that the current employees are more important than ever in projecting the company’s professional image. Research shows that most employees do not possess the skills necessary to take them to executive levels. These skills, however, are easily learned through our powerful and interactive seminars in business etiquette.
Today’s CEO’s equate a firm knowledge of business etiquette and social skills with business competence. When researching “Live For Success”, John Molloy found that ninety-nine percent of executives agreed that social skills were invaluable for one to succeed personally and professionally.

Dining Skills For Today

“More business deals are done at the dining table than the boardroom table.
They may not tell you so, but you can bet the decisions are made there.”
 
Nothing speaks more loudly than poor table manners. Research shows that we have two to three generations of people in the United States who are not confident in their table manners. At The Madison School of Etiquette and Protocol, you will learn to dine like a professional and also master prime business dining strategies to impress your clients.

A lot of business is conducted at parties and dinners, meetings that on the surface seem purely social. Knowing how to use your skills to maximize the potential in these situations adds to your nine-to-five abilities. Many interviews for business are conducted over meals today and your dining skills must be excellent and automatic. Today’s executives equate these skills of basic dining etiquette with your business competence.

Business Entertaining- Host/ Hostess and Guest Duties- Place Setting Maps- Silverware Savvy- The Silent Service Code- Body Language at the Table- Handling Accidents- Difficult to Eat Foods- Forms of Service- American and Continental Styles of Eating-Toasting- Business Meal Strategies, as well as many other dining tips to help you acquire the polish of a knowledgeable, successful person.
 
 
“Thank you for working with us again this year and your insightful session. Our students are lucky to benefit from your expertise.”
—Wharton School, MBA Career Management: C. Costello
 
“Thank you for an enlightening and rewarding experience. I will admit I went into the encounter with a mixture of apprehension and excitement, not knowing what to expect. You did a masterful job of allaying my anxiety and truly facilitating my "re-training" in the art of etiquette.”
—CB Financial Services CEO/Executive
 
“We all took away some learnings and it was fun too! ”
—T. Bendert, Principal, Deloitte Consulting LLP
 
The Madison School of Etiquette and Protocol
1444 Old Welsh Road • Huntingdon Valley • PA 19006 • Ph: 215.938.1178